1. Processing and Shipping
We strive to process and ship your order as quickly as possible. All orders placed on a business day before 5:00 PM will be shipped the next business day. Orders placed during weekends or public holidays will be processed on the next business day.
2. Shipping Method and Delivery Time
All packages are shipped insured via POST NL and come with a track & trace code, so you can follow your order. Once your order is shipped, you will receive an email with the tracking information.
Estimated delivery time within the Netherlands: 1-2 business days after shipping
Delivery time to Belgium and other European countries: 3-6 business days after shipping
3. Shipping Costs
Shipping costs within the Netherlands: €6.95
Shipping costs to Belgium: €6.95
Shipping costs zone 1: €16.50
Sweden
Denmark (excluding Faroe Islands and Greenland)
Germany
France (including Corsica and Monaco)
Italy (excluding San Marino and Vatican City)
Luxembourg
Austria
Spain (including Balearic Islands, excluding Canary Islands)
United Kingdom (including Channel Islands and Gibraltar)
Shipping costs zone 2: €28.00
Albania
Andorra
Belarus
Bosnia and Herzegovina
Bulgaria
Canary Islands
Cyprus
Estonia
Faroe Islands
Finland
Greece
Greenland
Hungary
Ireland
Iceland
Kosovo
Croatia
Latvia
Liechtenstein
Lithuania
Macedonia
Malta
Moldova
Montenegro
Norway
Ukraine
Poland
Romania
Portugal (including Azores and Madeira)
San Marino
Serbia
Slovakia
Slovenia
Czech Republic
Turkey
Vatican City
Switzerland
4. Shipping Address and Errors
Please ensure you enter the correct delivery address when placing your order. We are not responsible for delays or costs resulting from incorrectly entered addresses.
5. Delays and Issues
While we do our best to ship orders on time, delays may occur with POST NL, especially during busy periods like holidays. We are not responsible for delays caused by the carrier, but we will assist you in tracking your package if needed.
6. Damaged or Missing Orders
If your order arrives damaged or if the tracking information shows delivery but you have not received your package, please contact us within 5 business days at info@dartmeister.nl.
